At Entertainment Technology, we do understand that your show must go on. That's why, when you purchase a lighting control system from Entertainment Technology, you can expect the highest quality customer support and field service.

Our comprehensive customer service ensures you get the full benefit of being an Entertainment Technology customer. Whether your needs are simple telephone assistance, product training or technical support, our full-time staff of experienced professionals are on-hand to provide the information you need.

In addition our factory employed technicians, Entertainment Technology maintains a nation-wide network of trained service technicians. A solution for any problem is never more than a phone call away. During normal business hours, 8:00 AM to 5:00 PM Central US Time, Entertainment Technology customer support can be reached at the address below.

Please note the new address after April 6, 2009 as follows:

Entertainment Technology
2828 Trade Center Drive, Suite 130B
Carrollton, Texas 75007 USA

Toll Free:
1.800.223.9477 (USA/Canada)

Phone:
1.972.245.5996

Fax:
1.972.389.6175

E-Mail:
Nathan Harris
Technical Support & Field Service

nathan.harris@philips.com

After normal business hours, please call 1-800-223-9477 (or 1-972-245-5996). Our phone system will direct you to one of our on-call field service engineers.